Privacy and Security
Protecting your Privacy
Our address is:
Office 6, Slington House
BASINGSTOKE RG24 8PH
What information do we collect?
We collect the following details during the order process. Delivery address, Email Address, First Name, Last Name and payment details. We also collect information related to the boots you wish to purchase such as size and colour. This information is collected using SSL encryption to ensure your personal details are collected in a secure and safe manner. Occasionally we will also ask optional questions during checkout such as ‘How you heard about us’. We use website tracking software to monitor our visitor usage patterns. This information is collected anonymously using Cookies.
What information do we store?
We store your name and address and use this information to process exchanges and returns. Your payment details are processed at the time of purchase but are not stored by our servers. We do this to ensure your payment method is never compromised. If you have answered one of the optional questions we occasionally ask at checkout we will also store this information. We store this information in order to improve customer experience.
Do we pass your information on?
Under no circumstances will we sell your information to any third parties for the purposes of spam. We will only provide access to our database when required to do so by law.
Whooga does send out regular newsletters which can be opted out during checkout. Additionally each email we send will contain a link to unsubscribe in the footer of the email.
- Whooga is a registered trademark in Australia, the UK, USA, EU and numerous other countries around the world. Click here to see the Whooga trademark on the US Patent and Trademark Office website
- Whooga is the primary registered trading name of our parent company 'My Plaza Pty Ltd'. View the NSW Business Name Registration here. Our ABN is: 58 110 054 245 and you can view our ABN details here